For independent restaurants

Empty tables. Thin margins. Now what?

A fully online diagnostic, built on collected intelligence from across the industry, that pinpoints exactly why your covers are dropping and your profit is leaking — and hands you a prioritized action plan to fix it. Done in your own time, with an optional 15-minute follow-up call.

Fully online — start anytime
Optional 15-min follow-up call
Confidential. Discreet.
Most restaurants don't fail from one big mistake. They bleed out from a dozen small ones.
The Symptoms

You can feel something is wrong.

You're working harder than ever and the numbers won't move. Sound familiar?

  • Covers are slowly sliding. Tuesdays and Wednesdays are dead. Even Friday isn't what it used to be.
  • The P&L stings. Food cost crept up. Labor crept up. You don't know exactly where the margin went.
  • Your reviews are softening. One bad night becomes three one-star reviews you don't know how to recover from.
  • Staff keep leaving. You train someone, they get good, they're gone in six months. Every time.
  • You can't see the shape of the problem. Twelve things feel broken at once. You don't know which fire to fight first.
"
Most restaurant problems don't have one cause. They have a dozen small ones, tangled together. Our job is to untangle them — and hand you a list. Not a vague one. A list. With numbers. In order.
— Our approach, in one paragraph
The Method

Three steps. Done online.
A clear path forward.

A self-guided online diagnostic that walks the entire business — not just the obvious parts. Same framework professional hospitality consultants use, delivered as an instant digital report you can complete on your own time. Built for the operator who needs answers tonight, not next quarter.

01

Honest answers

You work through fifty questions across guest experience, food & menu, operations, people, financials, marketing, technology, and strategy. Five-point scale. No essays. No homework.

Self-paced, online
02

Ranked diagnosis

We score each domain, surface the weaknesses you scored lowest on, and rank them by likely revenue and risk impact — so you know which leak is costing you the most money this month, not just where you might improve.

Instant report
03

Prioritized actions

Every weakness comes paired with a concrete move and a realistic horizon — 30 days, 90 days, or 6 months. No consultancy jargon. Just what to do and when. Plus an optional 15-minute follow-up call to walk through the report.

Yours to keep
What You Walk Away With

Not a generic report.
Three specific things you can act on Monday.

The diagnostic doesn't claim to know more about your restaurant than you do. What it does is force the patterns you already half-suspect into focus — and rank them, so you know what to fix first.

01 — The diagnosis

A ranked list of your highest-impact leaks.

Across all eight operating domains, ordered by likely revenue impact. You'll see exactly which 3–6 weaknesses are costing you the most this quarter, and where they cluster.

e.g. "Menu engineering — top issue. 4 of your 18 mains are likely losing money on every order."
02 — The plan

A 30/90/180-day action plan.

Each leak is paired with a concrete move and a realistic horizon — what to do in the next 30 days, the next 90, and the next 6 months. Sequenced so you don't try to fix everything at once.

e.g. "Next 30 days: re-cost your top 6 sellers. Next 90: cut 4 dishes, raise 3 prices."
03 — The how

Step-by-step how-to guides for the harder moves.

For complex actions — menu engineering, review-recovery sprints, P&L cadence — the report includes detailed how-to guides with concrete steps and common pitfalls. So you don't have to figure it out alone.

e.g. "Stars · Puzzles · Plowhorses · Dogs — full framework with worked example."
What We Cover

Eight domains.
Every leak.

Most restaurant problems live at the seams between disciplines. We map the whole business, not just the obvious parts.

01 Guest Experience 7 questions
02 Food & Menu 7 questions
03 Operations 6 questions
04 People & Culture 6 questions
05 Financials 7 questions
06 Marketing & Brand 6 questions
07 Technology & Data 5 questions
08 Strategy & Growth 6 questions
3–7%
Margin typically hidden in food cost alone
What Changes

What you walk away with.

  • 01
    A re-engineered menu plan. Star items pushed, dogs cut. The blueprint to recover 3–7 points of food cost in the first 90 days.
  • 02
    A rating-recovery playbook. A focused 30-day sprint designed to move a 4.0 to a 4.4 — and unlock the 40% of guests who filter by stars.
  • 03
    A tighter labor model. Sales-forecast scheduling that targets 2–4 points of labor cost saved per period without sacrificing service.
  • 04
    The numbers that matter. Average check, repeat-guest rate, break-even covers — defined and tracked, so the metrics drive the decisions.
Our Approach

The work is in
the adapting.

A restaurant is not a machine you can tune once and forget. It is a living system — breathing with its team, its guests, its neighbourhood, and the shifting realities of the world around it.

Most operators don't struggle because they lack passion. They struggle because what they are carrying has become more complex than any one person can manage without support and structure.

Improvement, therefore, is not an event. It is a continuous process.

Our work begins with clarity. A rigorous diagnostic reveals where value is being lost — in operations, in experience, in trust — and what must change first. But insight alone doesn't change a business. Action does. The operators who build lasting restaurants adapt quickly, decide on evidence, and adjust without ego when the data points in a new direction.

Our role is to give you a sharper view and a structured path forward. Yours is to lead the change.

Our Services

Two ways to find your leaks.
One bundle if you want both.

Each service is a fully online diagnostic with an instant report and an optional 15-minute follow-up call. Take one — or take both at a saved price.

The math
For most independent restaurants, recovering even one percentage point of margin covers the diagnostic many times over. Here's the math at three common revenue levels:
€20,000 / month
+€200 /month
from one point of margin
€40,000 / month
+€400 /month
from one point of margin
€80,000 / month
+€800 /month
from one point of margin

The diagnostic is priced to pay for itself from a single small improvement. Most operators we work with find three or four.

Operational Diagnostic
199 EUR
ex. VAT

A complete review of your operations, financials, people, menu, and strategy — across all eight core domains.

  • 50-question online self-assessment
  • Overall health score & domain-by-domain breakdown
  • Ranked diagnosis of your critical weaknesses
  • Prioritized action plan (30, 90, and 180 day horizons)
  • Instant PDF report
  • Optional 15-minute follow-up call
Start the diagnostic
Web & Social Media Analysis
199 EUR
ex. VAT

An expert review of your digital presence — website, Google Business Profile, reviews, and social media.

  • Website usability & conversion audit
  • Google Business Profile optimization review
  • Review-platform analysis (Google, TripAdvisor, TheFork)
  • Social media presence & content strategy review
  • Prioritized digital action plan
  • Optional 15-minute follow-up call
Start the analysis
Common Questions

Honest answers, up front.

What's the difference between the two services?
The Operational Diagnostic is a self-assessment of how the restaurant runs — your menu, financials, operations, people, and strategy. The Web & Social Media Analysis is an expert review of how the world sees you online — your website, Google profile, reviews, and social channels. Most operators benefit from both, which is why the bundle exists.
What does the 199 EUR include?
The full online diagnostic, your overall health score, your domain-by-domain breakdown, your ranked diagnosis, your prioritized action plan, an instant PDF report you keep, and an optional 15-minute follow-up call to walk through anything that's unclear. No hidden fees, no upsells.
How long does the diagnostic take?
About 30 minutes if you don't overthink it. Fifty short questions on a 1-to-5 agreement scale. Go with your gut — your gut is usually right, and we'll surface the gaps either way. You can pause and resume; it's fully online.
Is the follow-up call really optional?
Yes. The report is designed to stand on its own — most operators read it, mark the actions they want to start, and get going. The 15-minute call is included if you want to talk it through with someone, but you don't have to take it. No pressure either way.
Is everything confidential?
Yes. Everything you share with us — your numbers, your responses, anything discussed on the follow-up call — is fully confidential. We don't share, sell, or publish anything about your restaurant. Your report is for you alone.
Does this work for quick-service or just full-service?
Both. The framework is calibrated for independent operators across formats — full-service, fast-casual, café, and quick-service. The labor and food cost benchmarks adjust automatically. It's not built for chains over 10 locations.
What if my numbers are bad and I'm embarrassed?
Most operators we talk to are running a business with 3–5 serious leaks they could fix this quarter. That's not a moral failing — that's the industry. The whole point of the diagnostic is to find the leaks before they sink the boat. Your answers stay between you and us.
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Your selection
The Complete Diagnostic
Operational + Web & Social bundle
349 EUR
ex. VAT
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